Privacy Policy

Last Updated: May 13, 2026

This Privacy Policy explains how MarqEight, referred to in this policy as “MarqEight,” “we,” “us,” or “our,” collects, uses, stores, protects, and shares information when you visit our website, contact us, request information, schedule a consultation, become a client, or otherwise interact with our services.

MarqEight is a digital marketing agency based in Massachusetts that provides services such as Local SEO, Google Business Profile optimization and management, WordPress website design, WordPress website management and hosting, citation building, listings management, SEO content writing, technical SEO, on-page SEO, link building, and related digital marketing services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

Summary of Key Points

What personal information do we collect?
We may collect information you provide directly, such as your name, business name, email address, phone number, website URL, company information, project details, billing information, and messages you send to us.

Do we collect information automatically?
Yes. When you visit our website, we may collect technical and usage information such as IP address, browser type, device information, pages visited, referring URLs, and general location information.

Do we collect sensitive personal information?
We do not intentionally collect sensitive personal information through our website, such as Social Security numbers, government identification numbers, medical information, biometric data, or precise financial account information, unless it is necessary for a specific business purpose and provided voluntarily.

How do we use your information?
We use your information to respond to inquiries, provide services, manage client relationships, improve our website, analyze performance, send business communications, process payments, maintain security, and comply with legal obligations.

Do we share your information?
We may share information with service providers, contractors, platforms, hosting providers, analytics providers, payment processors, CRM systems, email tools, calendar or booking tools, and other vendors that help us operate our business and deliver services.

Do we sell personal information?
We do not sell personal information for money. Some privacy laws may define certain advertising or analytics activity as “sharing” or “targeted advertising.” Where applicable, you may have the right to opt out of those activities.

How do we protect your information?
We use reasonable technical, administrative, and organizational safeguards. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

How can you contact us?
You may contact us at:
[Insert MarqEight privacy email address]
MarqEight
[Insert mailing address]
Malden, Massachusetts, United States

1. Information We Collect

We collect personal information in several ways, depending on how you interact with MarqEight.

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form
• Request a consultation or audit
• Schedule a call or appointment
• Subscribe to updates
• Ask questions about our services
• Become a client
• Sign a proposal, agreement, or service order
• Send information related to your business, website, or marketing needs
• Communicate with us by email, phone, form, calendar booking, social media, or other channels

This information may include:

• Name
• Business name
• Job title or role
• Email address
• Phone number
• Website URL
• Business address or service area
• Billing address
• Payment-related information
• Company details
• Project requirements
• Marketing goals
• Login credentials or access permissions you choose to provide for business platforms
• Messages, attachments, files, or other information you send to us

Client Account and Platform Access Information

When providing services, we may receive access to platforms or accounts that are necessary to perform our work. This may include access to:

• WordPress websites
• Hosting accounts
• Domain or DNS accounts
• Google Business Profiles
• Google Search Console
• Google Analytics
• Google Ads
• Google Tag Manager
• Google Workspace or related Google tools
• Social media profiles
• Business directories and citation platforms
• Email marketing tools
• CRM systems
• Booking or calendar tools
• Review management tools
• SEO software
• Reporting dashboards

We use this access only to provide, manage, support, monitor, or improve the services you have requested from us.

Information Automatically Collected

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring website or search engine
• Date and time of visit
• General location based on IP address
• Click behavior and website interactions
• Form activity and conversion tracking data
• Technical performance and diagnostic information

This information helps us understand how visitors use our website, maintain website security, improve user experience, measure marketing performance, and troubleshoot technical issues.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to collect information about website usage and marketing performance.

These technologies may help us:

• Remember user preferences
• Understand website traffic
• Measure page performance
• Track form submissions or conversions
• Improve website layout and content
• Analyze campaign performance
• Support advertising or remarketing where used
• Protect against spam, abuse, or unauthorized access

You can usually adjust your browser settings to reject or remove cookies. However, disabling cookies may affect how certain parts of our website function.

2. How We Use Your Information

We may use personal information for the following purposes:

To Respond to Inquiries

We use your information to respond when you contact us, request a consultation, ask about pricing, request an audit, or inquire about MarqEight’s services.

To Provide Services

We use your information to deliver services such as Local SEO, website design, WordPress management, Google Business Profile optimization, citation building, content writing, technical SEO, hosting support, reporting, and related digital marketing services.

To Manage Client Relationships

We may use your information to manage proposals, onboarding, project communication, service agreements, invoices, billing, reports, meetings, deliverables, account access, support requests, and ongoing service communication.

To Improve Our Website and Services

We may use website analytics, visitor behavior, user feedback, project data, and performance information to improve our website, service offerings, processes, communication, and user experience.

To Send Business Communications

We may use your contact information to send service updates, appointment reminders, proposals, reports, invoices, project messages, marketing communications, newsletters, educational content, or other business-related messages.

You may opt out of promotional emails by using the unsubscribe link included in those emails or by contacting us directly.

To Process Payments and Billing

We may use billing information to create invoices, process payments, manage subscriptions, maintain accounting records, and comply with tax, financial, and legal obligations. Payment processing may be handled by third-party providers.

To Protect Our Business and Website

We may use information to detect, prevent, and respond to fraud, spam, abuse, unauthorized access, technical problems, security incidents, or other activities that could harm MarqEight, our clients, our website, or our systems.

To Comply With Legal Obligations

We may use information when necessary to comply with contracts, laws, regulations, legal requests, court orders, accounting requirements, tax obligations, or other lawful business requirements.

3. When and With Whom We Share Information

We do not share personal information except as described in this Privacy Policy or as otherwise permitted by law.

Service Providers and Vendors

We may share information with trusted service providers and vendors who help us operate our business and provide services. These may include:

• Website hosting providers
• Security and backup providers
• Analytics platforms
• SEO tools
• CRM systems
• Email service providers
• Calendar and booking tools
• Payment processors
• Accounting platforms
• Project management tools
• Cloud storage providers
• Form tools
• Spam prevention tools
• Advertising platforms
• Contractors and subcontractors who support client work

These providers are permitted to use the information only as needed to perform services for us or on our behalf.

Contractors and Team Members

We may share information with MarqEight team members, contractors, consultants, developers, designers, writers, SEO specialists, support providers, or other professionals who need access to perform work for MarqEight or our clients.

Client-Authorized Platforms

When we perform work on behalf of a client, we may share or enter client-provided business information into platforms necessary to deliver the service. This may include Google Business Profile, business directories, citation networks, website platforms, analytics tools, advertising platforms, hosting systems, SEO tools, review platforms, and reporting dashboards.

Legal Compliance and Protection

We may disclose information if we believe it is necessary to:

• Comply with applicable law
• Respond to lawful requests
• Enforce agreements
• Protect the rights, property, or safety of MarqEight
• Protect clients, users, or the public
• Prevent fraud, security threats, or abuse
• Resolve disputes
• Cooperate with legal, regulatory, or law enforcement authorities

Business Transfers

If MarqEight is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

4. Client Data and Third-Party Platforms

MarqEight may process business, marketing, website, analytics, account, and customer-related information on behalf of clients when providing digital marketing services.

When we work on a client’s website, Google Business Profile, analytics account, CRM, advertising account, email platform, hosting account, or other third-party platform, the client remains responsible for the information they collect from their own customers, prospects, website visitors, and users.

If MarqEight manages or supports a client website, the privacy practices of that website should be covered by the client’s own Privacy Policy, Terms of Use, cookie notice, and applicable compliance documents.

MarqEight is not responsible for the privacy practices of third-party platforms, client websites, or external websites that are not owned or controlled by MarqEight.

5. Cookies, Analytics, and Advertising

We may use analytics and tracking technologies to understand how visitors use our website and how our marketing performs.

These tools may collect information such as pages visited, time on site, click activity, device type, browser type, general location, referral source, and conversion activity.

We may use tools such as Google Analytics, Google Search Console, Google Tag Manager, advertising pixels, CRM tracking, form tracking, or similar technologies.

Advertising platforms may use cookies or similar technologies to show relevant ads, measure campaign performance, prevent repetitive ads, or understand how users interact with our website after seeing an ad.

You can control cookies through your browser settings. You may also be able to manage advertising preferences through the settings provided by advertising platforms or industry opt-out tools.

6. How Long We Keep Information

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and the reason we collected it.

We may retain information to:

• Provide services
• Maintain business records
• Manage client relationships
• Complete projects
• Support reporting and analytics
• Resolve disputes
• Enforce agreements
• Comply with tax, accounting, legal, or regulatory obligations
• Maintain security and prevent fraud

When information is no longer needed, we may delete, anonymize, archive, or securely retain it in accordance with our business, legal, and security requirements.

7. How We Protect Information

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

These safeguards may include:

• Password-protected systems
• Limited access to client accounts and business information
• Secure hosting and website management practices
• SSL certificates where applicable
• Backup procedures
• Security tools and monitoring
• Access controls
• Contractor and team access limitations
• Reasonable internal procedures for handling client information

However, no website, internet transmission, email communication, cloud system, or digital storage method can be guaranteed to be completely secure. You use our website and services at your own risk.

8. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request that we limit or restrict certain uses
• Object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of promotional emails
• Opt out of certain targeted advertising or data sharing where applicable

To make a privacy request, contact us using the information in the “Contact Us” section below.

We may need to verify your identity before responding to a privacy request. We will respond to valid requests in accordance with applicable law.

9. California and Other State Privacy Rights

Residents of California and certain other states may have additional privacy rights under applicable privacy laws.

Where these laws apply to MarqEight, you may have the right to request information about:

• The categories of personal information collected
• The categories of sources from which information was collected
• The business or commercial purposes for collecting information
• The categories of third parties with whom information was shared
• The categories of information disclosed for business purposes
• Whether personal information was sold or shared as defined by applicable law
• How to request deletion, correction, access, or opt out where applicable

We do not sell personal information for money.

Some analytics, advertising, or tracking activities may be considered “sharing,” “targeted advertising,” or similar activity under certain state privacy laws. Where applicable, you may request to opt out by contacting us.

We will not discriminate against you for exercising applicable privacy rights.

10. Email Communications

If you provide your email address, we may send you business communications related to your inquiry, project, account, proposal, invoice, service update, or requested information.

We may also send educational or promotional communications related to MarqEight’s services. You may opt out of promotional emails at any time by using the unsubscribe link in the email or contacting us directly.

Even if you opt out of promotional emails, we may still send service-related, transactional, billing, security, or administrative messages.

11. Children’s Privacy

Our website and services are intended for business owners, professionals, and adult users. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, tools, social media pages, directories, client websites, or other external resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites or platforms. We encourage you to review the privacy policies of any third-party websites you visit.

13. Do Not Track Signals

Some browsers include “Do Not Track” features that allow users to signal that they do not want to be tracked across websites.

At this time, there is no consistent industry standard for how websites should respond to Do Not Track signals. As a result, our website may not respond to Do Not Track signals.

If a legal or industry standard is adopted in the future, we may update this Privacy Policy to reflect that standard.

14. International Visitors

MarqEight is based in the United States. If you access our website or services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

By using our website or services, you understand that your information may be transferred to and processed in countries that may have privacy laws different from those in your location.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The updated version will become effective when it is posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

16. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, you may contact us at:

MarqEight
Email: [email protected]
Mailing Address: 51 Pleasant Street, #48
Malden, Massachusetts, United States

17. How to Review, Update, or Delete Your Information

To request access to, correction of, or deletion of personal information we may have collected from you, contact us at:

[email protected]

Please include enough information for us to identify your request and verify your identity. We may not be able to fulfill a request if we cannot verify your identity, if the request conflicts with legal obligations, or if an exception applies under applicable law.